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About Us

Welcome to the No.1 Chinese mobile phone wholesale supplier

Thank you for visiting UNIVERSAL TRADING, where you will find thousands of mobile phones offered at incredible wholesale prices. A quick look around our site will reveal our massive range of first-rate goods. You will be 200% sure that UNIVERSAL TRADING will be your No.1 choice eshop to buy Chinese mobile phones.

Our History

UNIVERSAL TRADING is a professional mobile phone manufacturer, and a professional R&D team in shenzhen CHINA and Hong kong.

Whoever you are, and wherever you are, UNIVERSAL TRADING offers the same wholesale price to all: the best price possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, UNIVERSAL TRADING provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese mobile phone manufacturers and electronic products of all sort, so we can keep costs low while maintaining the highest of standards.

We serve customers from over 60 countries, and we're still growing. But our vision won’t change: Be No.1 Chinese mobile phone wholesale supplier.

Our Advantages

▲ Professional Manufacturer

Compared to other mobile phone B2C company without their own factory, UNIVERSAL TRADING is a professional mobile phone and all electronic products trader. We know better on how to make phones,how to select best phones and how to do quality control. You can trust us more than other mobile phone B2C eshop suppliers.

▲ High Service Quality

We believe that customer service is our most important product, and consistently try to exceed clients' expectations. And we have more than 5 years of precious experience in overseas export. We understand the needs of market and are always in a position to provide buyers with the latest products .

▲ High Products Quality

With offices in Hong Kong and warehouses in Shenzhen China, UNIVERSAL TRADING works with the best and most trusted manufacturers throughout China, selected for quality of their products, reputation, reliability, and whether they share our passion for serving customers like you.

▲ Competitive Prices

We are located in shenzhen,where is the mobile phone products factories base of this world, owning abundant raw material and doing mass production. So we can supply our client the lowest sourcing cost with high quality.

Our Promises

We promise to:

▲ Source only the best consumer goods and ensure the highest quality possible..

▲ Help you discover products and manufacturers in China.

▲ Deliver goods to our customers all over the world with speed and precision.

▲ Provide 24 hour customer support on weekdays.

Why choose our company?

Quality First  All of the products are brand new, top quality electronics: absolutely no closeouts, used electronics, or counterfeits. We offer you a wide-selection of consumer electronic products - all carefully selected with quality in mind, and quality controlled in our warehouse. This is your best opportunity to directly and safely access the Chinese mobile phone market - all in one place online, without the need to travel to China to find suppliers one by one.

Warranty  All the products we sell come with a 12 month warranty. We provide full after-sales service to our whole sale customers and dropshippers. Warranty benefits apply equally to wholesaler orders and dropshipper single item orders.



"Do you have a guarantee or warranty?"

Yes - UNIVERSAL TRADING only chooses to stock the very best quality products from professional China manufacturers. The quality is guaranteed.

All products that arrive in the UNIVERSAL TRADING warehouse are checked for perfect appearance and correct functionality.

Our packing staff checks again to make sure that the right accessories are included and that the electrical / socket adapters are correct for your country.

Due to our stringent sourcing and QC processes, the fault rate on products shipped out by UNIVERSAL TRADINGis very low. However, sometimes faults develop which couldn't be detected before, and we will help you solve these problems to a level far beyond what you will receive from any other China-based seller.

If you have any difficulties whatsoever with the products, or you are dissatisfied for whatever reason, you can contact us and we will discuss the issue in an open, honest way.
 

1. In general, if a product develops a fault during the 3 months since you received it, and the fault is due to a quality issue rather than your own breakage or misuse, we will accept a return.

2. Customers need to pay the cost of returning faulty products back to the UNIVERSAL TRADINGreturns address as instructed by Customer Support.

3. Returns without prior discussion and authorization will not be accepted.

4. When we receive your authorized return we will repair the product for free and send it back to you for free. Repairing may involve changing parts, for example a faulty screen. In general you will receive back, fixed, the same product you returned to us.

5. If a repair is impossible we will credit you what you originally paid so you can choose to buy a new one or change to a different item.

We don't believe companies should ignore their customers or try to hide from problems. We will do our best to deal with your enquiries promptly and helpfully. Please tell us if you are a drop-shipper and have returns issues with UNIVERSAL TRADINGgoods you have sold to your customers.

Exceptions to Warranty

1. We do not offer warranty or support for products not bought from  UNIVERSAL TRADING.

2. The user voids the warranty if s/he flashes the firmware of a device, opens the body in an attempt to fix, or otherwise uses the device in a way that is not considered normal usage.

3. The warranty does not extend to free repair / replacement in cases to damage to products, accidental breakage, misuse, or wear and tear.

4. Rechargeable batteries can also be permanently reduced in capacity if you leave them completely drained for a long period of time. To keep your batteries healthy keep them charged and in use. All UNIVERSAL TRADING products have the batteries tested and confirmed OK when entering our warehouse stock, and we ensure proper stock turnover so no products are expired when we send them out. When you receive your items, charge the batteries fully before use, as we do not pre-charge the batteries for you on all items. Therefore the general 3 month product warranty from UNIVERSAL TRADING does NOT apply to rechargeable batteries
 
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